Brilliant 5 star service from crosshouse X-ray department. Attended for a routine mammogram and was taken before my appointed time. Michelle, who carried out my X-rays, was kind and considerate throughout the process and provided me with much needed reassurance. She put me at ease and explained everything with care and compassion! Well done X-ray!
I do unfortunately have a negative tone to add to this feedback, completely separate from the X-ray department.
The parking situation really needs to be addressed. Half an hour I drove round this car park, fighting with other drivers doing the same for a parking space and ended up having to abandon my car not in a proper space. It’s really not convenient.
People are taking time off work to attend the hospital and attending from all across the 3 counties, public transport is not a viable option when people have time constraints, if I had to use public transport to attend this 10 minute appointment, it would have been 3 buses and a 5 hour round trip, in a car it took 90 minutes.
Visiting the hospital is an anxious time for most, the frustrations of this car are very likely to add to this anxiety.
"Crosshouse X-ray department"
About: Crosshouse Hospital / Xrays & Scans Crosshouse Hospital Xrays & Scans KA2 0BE
Posted by Littlemrssunshine (as ),
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