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"Excellent care by Crosshouse staff"

About: Crosshouse Hospital / Gastroenterology General practices in Ayrshire & Arran

(as the patient),

I have been under the wonderful care of the staff of the Dermatology department and Mr Khine and the brilliant care of the Stoma nurses at Crosshouse Hospital Kilmarnock for the past two years and I can't thank each and every one of the staff enough for the care and attention they have shown me. My condition could have been embarrassing and difficult but every one of the staff from Consultants to receptionists have made a huge difference with their patience, care and humour . While in for surgery the staff of ward 5b were amazing and couldn't do enough for me. Shirley and the girls in Dermatology and Paula and Vicki in Stoma Department have felt like friends. I would also like to mention Dr. Hoonan, Dr Clark and my own G.P. Dr Morais who have looked after me so well for the past two years. These staff members demonstrate what is amazing about the NHS. Thank you one and all.

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Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 6 months ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 17/12/2024 at 10:09
Published on Care Opinion at 10:09


picture of Pamela Gibson

by Pemphigoid Pam

Thank you for taking the time and trouble to share this lovely feedback about the care provided over the last 2 years by the Dermatology and Surgical Teams at University Hospital Crosshouse as well as your own GP.

I am delighted to hear that you have received such professional and compassionate care from our staff and it will be my pleasure to share your kind comments with the Teams who have taken care of you, and in particular with all of the staff you have mentioned by name. I know they will all be delighted to receive this feedback and it will be really encouraging for them to know that you felt so well supported by them.

Please accept my best wishes for your ongoing recovery and thank you once again for taking the time to acknowledge your care experience.

Kind Regards

Pamela

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