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"Thank you for making an Orthodontic Visit so good!"

About: Heavitree Hospital / Oral & Maxillofacial Surgery

(as a service user),

Last week I attended the Orthodontic department in Heavitree with my son.  From the moment we arrived, through to being met by a fabulous dental nurse and then the Consultant Jenifer, we had such a good experience and my son was spoken to directly about what would happen and at each step. The team were so brilliant and reassuring. I wanted to thank them, this felt like exceptional care but I could tell it was just the way they always worked. Thank you. 

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Responses

Response from Deborah Blakes, Specialist Senior Dental Nurse (Eastern Services), Oral Maxilliofacial Surgery and Orthodontics (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 5 months ago
Deborah Blakes
Specialist Senior Dental Nurse (Eastern Services), Oral Maxilliofacial Surgery and Orthodontics (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 13/12/2024 at 15:37
Published on Care Opinion at 15:37


Dear Rowenna12

Thank you so much for your lovely feedback.

We are so glad your visit was positive and you and your son both felt reassured throughout the appointment.

We aim to welcome patients and build a good rapport with them so its great to hear that you feel we achieved that!

King regards

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