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"My deaf blind experience at Craigavon hospital."

About: Craigavon Area Hospital / 1 North Cardiology Craigavon Area Hospital / Intensive Care Unit

(as a staff member posting for a patient/service user),

I am a Deaf blind lady who has no vision. I wear 2 hearing aids but these only provide limited sounds. I was admitted to hospital for what I thought was a bad cold/chest infection. This turned out to be pneumonia. I was admitted to ICU, were I was placed on oxygen had a nebuliser and a big mask on. This was a very scary experience, what little I remember, before I was sedated.

What I want to say is that all the nurses, Dr's and cleaning staff were all amazing. I use the Deaf blind alphabet to communicate and everyone used this with me. They talked to me, told me what was going on and made sure I knew what was happening. I know this type of communication can take a long time and I appreciated so much the effort from all the staff.

I don't like being away from home which is my happy familiar environment, however, the staff made sure I was included in my care and never isolated (which often happens).

I wish they could properly see how crowded and over worked the staff in our hospitals are. I don't believe they truly appreciate their value to the people of Northern Ireland. 

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Responses

Response from Lynsey McCready, Clinical Sister 1 North, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 7 months ago
Lynsey McCready
Clinical Sister 1 North, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 08/12/2024 at 10:06
Published on Care Opinion at 10:06


Good morning,

Thank you for taking the time to post this response.

I am delighted to hear of your positive experience in Craigavon Area Hospital, it was a priviledge for us to nurse and get to know you. I am glad you got home to your own environment and you are continuing to make a good recovery.

Best wishes,

Lynsey McCready

clinical sister 1 north

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