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"She took the time to listen and understands"

About: Acute Medical Unit / Ward 4 - Acute Medical Receiving

(as a relative),

My parent had a recent admission to Ward 4, Perth Royal Infirmary. I would like to thank her nurse, Becky, for ensuring that family were kept updated and were communicated with in a timely manner.

Becky was kind, compassionate and understanding. She liaised with other members of the healthcare team to ensure that my parents journey in hospital was a positive one (after previous negative experiences).

Nothing was  too much trouble and she took the time to listen and understand.

Thank you! 

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Responses

Response from Rachel Hunt, Senior Nurse, Unscheduled Medicine PRI, NHS Tayside 4 months ago
Rachel Hunt
Senior Nurse, Unscheduled Medicine PRI,
NHS Tayside
Submitted on 18/12/2024 at 11:48
Published on Care Opinion at 11:48


Dear leopr89,

Thank you so much for your lovely feedback. We have made sure Becky has received this.

I am pleased to hear you had such a positive experience and thank you for taking the time to share this with us.

Many Thanks

Rachel Hunt

Senior Nurse, PRI Medicine.

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