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Exceptional care

Posted By hastie

"Exceptional care"

About: Borders General Hospital / Paediatrics (Ward 15) Borders General Hospital / Theatres Borders General Practices

(as a service user),

My son became unwell with sickness and abdo pain. I took him to the ANP at the health centre and thanks to her thorough and quick assessment he was sent to A&E and then on to children’s ward to be reviewed by surgeons.

The outcome was a ruptured appendix whereby he received surgery that evening.

The ongoing care he has received has been exceptional. He left the hospital today with a beaming smile.

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Responses

Response from Fiona Dickson, Senior Charge Nurse, Ward 15, NHS Borders 5 months ago
Fiona Dickson
Senior Charge Nurse, Ward 15,
NHS Borders

Senior Charge Nurse

Submitted on 12/12/2024 at 11:47
Published on Care Opinion at 11:47

Hello

Thank you for your very kind feedback, we are really great full for this. I will pass this on to the whole paediatric team. We hope that your son has returned to full health after his sudden illness and operation.

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Response from Lisa Love, Senior Charge Nurse, Theatres, Borders General Hospital 5 months ago
Lisa Love
Senior Charge Nurse, Theatres,
Borders General Hospital

Submitted on 12/12/2024 at 14:37
Published on Care Opinion at 14:37

Thank you for feedback

I am pleased to hear that your son received the prompt care that he required and I hope he is continuing to recover from his operation

I will be sure to pass on your thanks to the Theatre Team

Best wishes

Lisa

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