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"Impressive Service"

About: Wessex Road Surgery

My husband and I, both in our 80's had cause to contact our GP's having picked up a bug on a flight back from Majorca. My husband in particular received a thorough check from the GP at Wessex Road Surgery which was much needed as we both had worries about his health. He has now been given the all clear and the affect on his mental health has been immense.

I too had cause to use the online Systemconnect when I thought I had a chest infection and was impressed by the quick same day response to my queries ,

My GP contact recommended I see a Senior Practice nurse , I had some tests which showed that my chest was clear and no medication was required and he advised that the cough and symptoms would get better given time. This put my mind at rest and the cough has now almost cleared.

I think Shore Medical is a great partnership, super efficient, well organised and caring and gives a fantastic service to our Community. Cannot recommend them highly enough.

Thank you you all.

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Responses

Response from Wessex Road Surgery last month
Wessex Road Surgery
Submitted on 14/04/2025 at 10:16
Published on nhs.uk at 10:16


Dear Anne Chisnall,

Apologise for the delay in responding. Thank your for taking the time to post a review of the service you and your husband received when accessing care in November 24. You also had cause to use the online Connect system and had a quick same day response to your concerns and a recommendation to see the Advanced Nurse Practitioner, some tests were undertaken and your mind was put at rest. You find Shore medical to be a great partnership, super efficient, well organised and caring-giving a fantastic service to our community. You highly recommend Shore Medical. Your feedback is very much appreciated and will be shared with the teams at Shore Medical, Thank you once again .

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