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"Incredible care"

About: Broken Cross Surgery

Both of my sons suffered very badly with acute illnesses recently, and all of the doctors that we saw at the surgery acted promptly, with diligence and kindness. We have had to made numerous calls/trips to the GPs and each time my sons received accurate and considered advice and care. Following my sons’ illnesses, one GP made a personal phone call to check upon myself and my sons after an incredibly difficult time with my sons’ health. Both of my sons were treated efficiently and the promptness of another two doctors saw that he was sent to hospital to avoid a potentially fatal event. I have been with the surgery a number of years and I myself have complex health issues, and always find the surgery to be responsive, reasonable and kind in their care. All of the team work incredibly hard to deliver the best possible care in the community.

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Response from Broken Cross Surgery 7 months ago
Broken Cross Surgery
Submitted on 03/12/2024 at 10:57
Published on nhs.uk at 10:57


Dear Laura

Thank you for taking the time to leave a review of our surgery. I hope your son has now recovered from his hospitalisation which must have been a very worrying time for all of you. I will pass on your comments to all of the team and I know they will be very grateful to receive such positive feedback.

Best wishes

Lesley Barrett, Practice Manager

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