"feel let down and distressed"

About: Craigavon Area Hospital / Emergency Department Craigavon Area Hospital Emergency Department BT63 5QQ

Posted by Annierose (as a service user), 6 months ago

I would suggest CAH A&E declare a critical incident. I've observed patients waiting over 14 hours without seeing any of the medical team.
It appears patients are being forced to leave and discharge themselves as only one senior Doctor on tonight.
I've been shocked by scenes here tonight.

More about:

lack of staff

Do you have a similar story to tell?

Responses

Stacey Hardy

Lead Nurse CAH Emergency Department, DHH Emergency Department and STH Minors Injuries Unit, Medicine and Unscheduled Care Directorate,

Southern Health and Social Services Trust

Submitted on 10/12/2024 at 18:11

Published on Care Opinion at 18:11

Thank you for taking the time to share your recent experience of the Emergency department at Craigavon Area Hospital. The emergency department continues to be overcrowded with excess patients waiting to be admitted to a ward. Unfortunately this overcrowding means there is very limited capacity for the doctors to see and assess new patients meaning the waiting time can be very long. We have made a change to our allocation of staff so that we have a staff member allocated to the waiting room to complete observations, administer medications when required and answer general questions.
Stacey

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Stacey Hardy

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

feel let down and distressed

"feel let down and distressed"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k