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"Kind, friendly and efficient"

About: Lagan Valley Hospital / Regional Day Procedure Unit

(as a service user),

I arrived early as I came by bus, and was taken immediately. Staff were kind, friendly and efficient at all times and everything was explained.

I requested spinal anaesthetic rather than general and the anaesthetist readily agreed, explaining exactly what would happen and pros & cons.

After the procedure when I was told the catheter would remain in situ for a week but on request the consultant agreed to reduce to 5 days.

All in all a great experience.

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Responses

Response from Julie Netherton, Deputy Manager, Regional Day Procedure Centre, South Eastern HSC Trust 7 months ago
Julie Netherton
Deputy Manager, Regional Day Procedure Centre,
South Eastern HSC Trust
Submitted on 11/12/2024 at 12:07
Published on Care Opinion at 12:07


Thank you very much for taking the time to share your feedback following your experience in the day procedure centre. We are delighted with your compliment and will share this with the whole team. We hope you are having a speedy recovery.

Regards,

Julie Netherton

Deputy Manager, RDPC, Lagan Valley Hospital

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