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"I couldn't have asked for a better team"

About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency

(as the patient),

I recently had to spend a few hours in A&E at the Queen Elizabeth University Hospital. The care I received from Andrew the doctor, RNs Anna, Lesley, Jake and HCA Matt, was second to none. Nothing was too much for them and I couldn't have asked for a better team. Heartfelt thanks to them all

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Response from Karen Hughes, Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital), NHS Greater Glasgow and Clyde 5 months ago
Karen Hughes
Senior Charge Nurse, Emergency Department and Minor Injuries Units, Queen Elizabeth University Hospital and New Victoria Hospital),
NHS Greater Glasgow and Clyde

Senior charge nurse & emergency nurse practitioner within the ED & Miu of the Queen Elizabeth University Hospital

Submitted on 10/12/2024 at 09:52
Published on Care Opinion at 09:52


picture of Karen Hughes

Dear NHSRules,

thank you so much for taking the time to submit a care opinion. I hope you are recovering well from your recent visit to the Emergency Department. I will pass on your lovely comments to Andrew, Anna, Lesley, Jake and Matt, they will be delighted you appreciated the level of care you received and thought they were a great team, to receive such lovely feedback from our patients really does mean so much to our team - thank you.

I hope this finds you well,

with very kind regards,

Karen

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