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"Kept me well informed"

About: Forth Valley Royal Hospital / Oral and maxillofacial surgery

(as the patient),

I was referred to dept by my dentist. My appointment came in quickly and I was seen by Fiona Wright, Specialist Doctor.

She sent me for x ray and CT scan

She also noticed an unrelated skin condition and arranged for a biopsy.

She kept me well informed and even phoned out of hours to give me updates.

She visited me in another department while I was waiting for treatment.

She continues to investigate and treat my condition and liaises with my other consultants and my dentist for shared decision making on my condition.

Nothing seems too much trouble for her.

I have greatly appreciated her care which has been given with compassion.

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Response from Caroline Logan, Person Centred Co-ordinator, Nursing, NHS Forth Valley 4 months ago
Caroline Logan
Person Centred Co-ordinator, Nursing,
NHS Forth Valley
Submitted on 20/02/2025 at 16:39
Published on Care Opinion at 16:39


Dear filingct46

Our apologies for the delay in responding to your story. Thank you for sharing your experience with us regarding the care provided to you by Dr Wright. It is really lovely to hear how appreciated our staff are and I know they are very grateful when patients write in and share their experience.

I hope you are well and thank you once again.

Best Wishes

Caroline

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