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"Thank you to everyone of you who cared for me"

About: University Hospital Wishaw / Breast Clinic University Hospital Wishaw / Day Surgery University Hospital Wishaw / Theatres, Recovery & Anaesthetics

(as a service user),

From my first appointment at the breast clinic I had the most amazing staff and everyone of you were so caring, calming, professional and knowledgeable which made me feeI as ease during this worrying time.

I had breast surgery in October which was done under local anaesthetic and I also had general anaesthetic inNovember at the day surgery unit at the University Hospital Wishaw General.

From the minute, I was very anxious prior to these appointments. On arrival, the receptionist was very friendly and informative, which instantly made me feel at ease.

When admitted for both surgeries every member of staff who cared for me made me prior to, during and after surgery were very professional, caring and friendly and provided me with the best care and all the information i required to allow me to feel at ease.

The breast team staff were all amazing in all the various departments. Thank you to everyone of you who cared for me.

You are all do an amazing job.

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Responses

Response from Mhairi Simpson, Nurse Consultant, University Hospital Monklands, NHS Lanarkshire 8 months ago
Mhairi Simpson
Nurse Consultant, University Hospital Monklands,
NHS Lanarkshire

I am the professional lead for cancer nursing and a member of the cancer care management team.

Submitted on 04/12/2024 at 13:55
Published on Care Opinion at 13:55


picture of Mhairi Simpson

Dear Shir 71

thank you very much for providing such positive feedback from an experience that was associated anxiety and worry for you. I am pleased that you experienced calm, caring and professional care.

I will ensure that your feedback is shared with the members of the various teams involved. I know they will really appreciate this.

I wish you a good recovery and thank you again for sharing your experiences.

take care

Mhairi

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Response from Anne Lang, Consultant Radiographer, Radiology, NHS Lanarkshire 8 months ago
Anne Lang
Consultant Radiographer, Radiology,
NHS Lanarkshire
Submitted on 04/12/2024 at 14:17
Published on Care Opinion at 14:17


Dear Shir 71

Thank you so much for such positive feedback at such a difficult time for you. I am glad that you were made to feel at ease right from your very first visit.

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