"Poor practice"

I have recently come here for my partner I think this practice is very poor they are not very professional, as he has infection inside his leg we went their on a Saturday morning, when he was seen by the doctor he wasn’t very understanding wouldn’t let my partner explain anything sent him away with 5 days worth of antibiotics, his words was if doesn’t get better within 3 days to come back, 3 days went by and we had to go back they done x-ray said everything was fine to go home and continue what we was doing I asked saying does he not need stronger antibiotics or more they said no and sent us away, came to the end of the antibiotics and was still really bad so we had to go up darenth valley A&E they said the infection hasn’t got any better and looks very angry so basically the antibiotics they prescribed didn’t even work! If they was very experienced with this type of thing I would rather them sent us up A&E at the beginning so could have sorted it properly, as the infection could have gone to his bone!