"The staff were very good, caring and helpful"

About: Craigavon Area Hospital / Emergency Department Craigavon Area Hospital Emergency Department BT63 5QQ Craigavon Area Hospital / Orthopaedics Craigavon Area Hospital Orthopaedics BT63 5QQ Craigavon Area Hospital / Trauma Ward Craigavon Area Hospital Trauma Ward Portadown BT63 5QQ

Posted by Elibb89 (as the patient), 5 months ago

In May I broke a bone in my leg and a friend took me to Craigavon hospital - A & E were very efficient and understanding. That was on a Wed. night and I was in the trauma ward on Thursday night and in two days time into the orthopaedic ward. The staff in both wards were very good, caring and helpful. I had my operation and was home the next day. Mr McClean and his staff were great, caring and kept me informed as what was happening. Thank you to them. The follow up again at Craigavon was very good, been back a few times and today was dismissed as bone was mending nicely.

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Responses

Joanne Nugent

Ward Sister, orthopaedics, Surgery and Clinical Services Directorate,

Southern Health and Social Care Trust

Submitted on 04/12/2024 at 18:56

Published on Care Opinion at 18:56

Thank you for taking the time to give your feedback. I hope that you are recovering well from your operation. I will pass your feedback onto the ortho ward staff.
Regards
Clinical sister

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Update posted by Elibb89 (the patient) 5 months ago

Clinical sister and to Thank them too for the great care I got

Rachel Jameson

Ward Sister, Trauma Ward, Surgery and Clinical Services Directorate,

Southern Health and Social Care Trust

Submitted on 05/12/2024 at 16:09

Published on Care Opinion at 16:09

Hello,
My name is Rachel and I am the Ward Sister on the Trauma Ward. Thank you for taking the time to share your feedback. I am delighted to read that the staff on the Trauma Ward were caring and helpful, it is important to myself and the staff to know that our patients feel well looked after. I will share your feedback with the staff.
I wish you well and speedy recovery.
Best wishes,
Rachel

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Stacey Hardy

Lead Nurse CAH Emergency Department, DHH Emergency Department and STH Minors Injuries Unit, Medicine and Unscheduled Care Directorate,

Southern Health and Social Services Trust

Submitted on 10/12/2024 at 18:12

Published on Care Opinion at 18:12

Thank you for taking the time to share your recent experience of the Emergency department at Craigavon Area Hospital. I hope your are recovering well.
Stacey

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