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"The staff were just amazing"

About: Trauma & orthopaedics / Orthopaedic National Treatment Centre

(as the patient),

I can't find the story of my stay in the new orthopaedic centre in Kirkcaldy Victoria hospital Fife.

I went in to have a replacement hip. Mr Keenan did my op. He is an amazing surgeon. When I had my left hip done I was left with my right leg shorter by about a few centimetres and had a get a wedge in my shoe. So I asked if he could please make both legs the same. Anyway my op went perfectly well and when the numbness went I didn't have any pain at all, just nippy on my clips. I am now 4 weeks post op and have not a bit of pain and my legs are the same length.

I asked for my favourite tunes to be played through the headphones, obviously Queen, I was just quite comfy just singing away. I bet the staff had a good laugh. Mr Keenan is not only a brilliant surgeon but also one of the nicest men ever. Always smiling and chatting. The rest of the staff were just amazing too. From the bottom of the pile to the top all made me relaxed and just make my stay easy.

I also want to say thank you to Johan, she came to take me to theatre and we just chatted away. Then we were singing Queen songs in the rep room. And later as I was taking a walk around the ward she talked with me and we had a bit of banter.

So to anyone going in to have anything done ie a hip or knee replacement  you will be well looked after. Thank you all so much. 

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Responses

Response from Briony Klos, Senior Charge Nurse, National Treatment Centre, VHK, NHS Fife 5 months ago
Briony Klos
Senior Charge Nurse, National Treatment Centre, VHK,
NHS Fife
Submitted on 02/12/2024 at 12:28
Published on Care Opinion at 12:28


picture of Briony Klos

Hello,

Thank you for taking the time to tell us about your recent experience at the National Treatment Centre. Patient feedback allows the team to reflect and make improvements to the service, to ensure care delivered is high quality and person centred.

Therefore, I am so pleased that your operation has gone well and that you are making a good recovery. I am glad that you had a positive experience and that you felt well looked after. I will pass on your kind words to the National Treatment Centre Team. I am sure they will be delighted with these comments and that they made you feel at ease through a time that can be very stressful.

Wishing you all the best in your future recovery.

Take care,

Briony Klos

Senior Charge Nurse

National Treatment Centre Ward

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