"Avoid the “Emergency” department "

*Edited*

Backstory:

111 was called at around 10am.

I was called back at around 4pm.

Left the house immediately after to head to Barking community hospital which after a blood pressure and temperature test I was sent to King George’s hospital.

I have been in this hospital waiting for a blood test result for 10 hours, they take 1 hour to speak to each patient which is very inefficient, it should not take that long.

They have given stuff to reduce the pain but it has not helped much. After waiting 9 hours and a half I requested to get a copy of my blood test results which they said was ready hours ago, to which they denied. I have a degree in biomedical science and can read the results.

They are extremely understaffed and inefficient. I’d avoid if you need urgent care because you won’t be seen until the next day.

You are left in a waiting room for them to call you with no food just snacks and drinks. My sister has come home from work to take me and has not eaten since 11 am and I have not had food for hours making both of us feel as if we were going to pass out.

NHS needs more Doctors in the Emergency department, otherwise change the name because this is most definitely not treated like an emergency. How can 111 say leave now, and we’re outside for 12 hours, feeling worse than we were when we were at home.