Mum had been unwell for some weeks and the doctor decided she needed to go to A and E for further investigations. I met the ambulance crew at the hospital. Although I appreciate that mum is not a high priority case, I think there has to be a better way to deal with elderly patients with dementia. The increasing confusion and anxiety is horrible to watch each time I go with her. Surely there could be some dedicated hub for their care?
We spent almost 8 hours outside Antrim hospital in 2 different ambulances but at least she was warm and I could stay with her. We were glad when we got the all clear to take her home again.
Although the situation was far from ideal, I do want to say how amazing the ambulance crews were - first of all to Peter and Beau of Coastal Core who were on duty long after their shift, and then to Martin and Susan who also were over their shift. They did a great job with mum - caring, cheerful patient and professional. To Dr Cheng who braved the cold - backwards and forwards to our ambulance to assess mum... thank-you for keeping it moving and being kind and thoughtful in your care.
I hope we do not have to be back at hospital again, but I do want to thank our health service staff who work in difficult circumstances to deliver a high standard of care.
"treated in ambulance"
About: Antrim Area Hospital / Accidents & Emergency Antrim Area Hospital Accidents & Emergency BT41 2RL Northern Ireland Ambulance Service / Emergency ambulance response Northern Ireland Ambulance Service Emergency ambulance response Belfast BT8 8SG
Posted by Blue32 (as ),
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