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The speed of referral and appointments was excellent

Posted By mercurytx99

"The speed of referral and appointments was excellent"

About: Victoria Hospital / Urology

(as a service user),

The speed of referral and appointments was excellent. 

All staff were professional, helpful and friendly. Clearly the treatment is yet to come but if it matches the services so far I will be in good hands

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Responses

Response from Jacqueline Stecka, Senior Charge Nurse, Urology DTC, NHS Fife 7 months ago
Jacqueline Stecka
Senior Charge Nurse, Urology DTC,
NHS Fife

Submitted on 28/11/2024 at 16:02
Published on Care Opinion at 16:02

Dear mercurytx99

Thank you for providing feedback to care opinion regarding your experience of referral to appointment. I am very pleased to hear that both referral and appointments occurred promptly.

I am also reassured to hear how professional, helpful and friendly the staff were, and I am confident that when you attend for your future treatments the experience should be the same.

Kind regards

Jackie

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