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I felt my son was in safe hands

Posted By Cara88

"I felt my son was in safe hands"

About: Craigavon Area Hospital / Blossom Ward (Paediatrics) Craigavon Area Hospital / Emergency Department

(as a parent/guardian),

My son was recently unwell and had to spend the night in hospital. From the minute we walked into the children's ED until discharge we both were treated with complete excellence and compassion. I felt my concerns had been listened to and my son was in safe hands. In particular the nurses within the Blossom Unit, particularly Vincent (ANP) whose knowledge and expertise was excellent. Thank you all and thank you also for the prompt follow-ups and onwards referral to the appropriate health care professionals within the community. 

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Responses

Response from David Grier, Consultant Paediatrician and Neonatologist, Children and Young People's Directorate, Southern Health and Social Care Trust 7 months ago
David Grier
Consultant Paediatrician and Neonatologist, Children and Young People's Directorate,
Southern Health and Social Care Trust

I look after sick babies and children.

Submitted on 29/11/2024 at 14:59
Published on Care Opinion at 14:59

picture of David Grier

Thank you for posting this lovely feedback about your experience of our Children's ED and Blossom Paediatric Ward. I am very pleased to hear that you and your son received the prompt and compassionate care that you needed when he had to attend hospital. I know that the nurses will be very grateful for your kind words and I will inform Vincent of your comments about him in particular.

I wish you and you family all the best, David

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Response from Stacey Hardy, Lead Nurse CAH Emergency Department, DHH Emergency Department and STH Minors Injuries Unit, Medicine and Unscheduled Care Directorate, Southern Health and Social Services Trust 6 months ago
Stacey Hardy
Lead Nurse CAH Emergency Department, DHH Emergency Department and STH Minors Injuries Unit, Medicine and Unscheduled Care Directorate,
Southern Health and Social Services Trust

Submitted on 10/12/2024 at 18:21
Published on Care Opinion at 18:21

Thank you for taking the time to share your recent experience of the Emergency department at Craigavon Area Hospital. I will share your positive review with the pediatric nursing team within the department.

I hope your son is recovering well.

Stacey

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