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We could not be more grateful for their support

Posted By Heather573

"We could not be more grateful for their support"

About: Dr Gray's Hospital / Maternity care

(as a service user),

Myself and partner would like to say a huge thanks to the maternity team as a whole in Dr Gray's. We were treated with such personal and professionalism.

I would like to thank Tracy in particular who went above and beyond to ensure we had clear understanding when coming into the ward with concerns regarding reduced fetal movement. This happened on a few occasions and the team made us feel instantly at ease. Tracy is a credit to the hospital.

We could not be more grateful to the team for their support through our pregnancy. I hope you find the resources to support the maternity ward to reach its full potential soon!

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Responses

Response from Hilary Reid, Senior Charge Midwife, Dr Gray's Hospital, NHS Grampian 7 months ago
Hilary Reid
Senior Charge Midwife, Dr Gray's Hospital,
NHS Grampian

Submitted on 30/11/2024 at 10:05
Published on Care Opinion on 02/12/2024 at 08:25

Thank you for taking the time to post your review on Care Opinion. I am delighted to hear that your care through your pregnancy was of the standard you have described. We strive to always provide holistic, person centred care in a professional matter.

Reduced fetal movements can be an extremely anxious time for parents during their pregnancy and I am so pleased to hear that Tracy managed to explain this to you in way that eased this stressful situation you and your partner were in at that time. I will be sure to pass your thanks onto Tracy and the rest of the team involved in your care.

I trust the remainder of your pregnancy went well and you are now enjoying your new addition to the family.

Thank you for your support in promoting our new Moray Maternity Services and we hope you may benefit from these in the months ahead.

Regards,

Hilary Reid

Senior Charge Midwife, Ward 3, Dr Gray's Hospital

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