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My mum had a stroke

Posted By Gilliani08

"My mum had a stroke"

About: Neurosciences (DCN) / Neurosurgery Royal Infirmary of Edinburgh at Little France / Accident & Emergency

(as a relative),

My mum recently had a stroke. Dominick in A&E was amazing with us and explained CT scan in an empathetic way and was very caring.

Ward 130 were welcoming and within minutes of arriving, surgeons explained what was going on and arranged brain surgery for following day.

Nurse Holly in 130 was brilliant with me and mum. Moved to 230 to recover and recuperate. Mum continues to recover thanks to the care of all the staff. Housekeeper is always so cheerful and puts a smile on her face, and the nurse has been outstanding! She truly is a credit to the dept. Getting mum up for a walk and having giggles on the way is just what mum needs.

Overwhelmed with the welcoming atmosphere of all the staff who go above and beyond to ensure patients and families are well informed and cared for. Thank you all so very much ❤️ 

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Responses

Response from Ray Middlemiss, Clinical Nurse Manager, Emergency Department, NHS Lothian 5 months ago
Ray Middlemiss
Clinical Nurse Manager, Emergency Department,
NHS Lothian

Submitted on 28/11/2024 at 12:43
Published on Care Opinion at 12:43

Thank you for taking the time to feedback such a positive experience about your mum and the staff who looked after her following what I am sure has been a difficult time. I will share this with Dominick who will be pleased to hear this. I hope your mum is doing well.

Kind regards

Ray

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Response from Joseph Mutasa, Clinical Nurse Manager, Clinical Neurosciences, Royal Infirmary of Edinburgh, NHS Lothian 5 months ago
Joseph Mutasa
Clinical Nurse Manager, Clinical Neurosciences, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 28/11/2024 at 14:24
Published on Care Opinion at 14:24

Dear Gilliani08

Thank you for taking time to share your mum's experience in relation to the care she received in wards 130 and 230.

I hope your mum's recovery is going well.

I am pleased to learn of the compassion and kindness you received from both medical and nursing staff.

I have shared your feedback with Holly, and medical and nursing staff. The team are grateful they were able to help.

Kind regards

Joseph

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Update posted by Gilliani08 (a relative)

Thank you Joseph

Mum would also like to thank Niamh and Elish - these 2 nurses have made her stay in 230 much more bearable. They have shown compassion and care way above our expectations. We honestly cannot thank them enough x

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