"My husband's care"

About: Craigavon Area Hospital / 4 North Surgical Craigavon Area Hospital 4 North Surgical Portadown BT63 5QQ Craigavon Area Hospital / Emergency Department Craigavon Area Hospital Emergency Department BT63 5QQ Northern Ireland Ambulance Service / Emergency ambulance response Northern Ireland Ambulance Service Emergency ambulance response Belfast BT8 8SG

Posted by Tussy (as a relative), 6 months ago

I wish to thank all of the medical staff at Craigavon Area Hospital for their amazing work in regards to my husband.
He was involved in a RTA. The promptness of the ambulance crew in arriving to the excellent care provided in Resus, Red Area and finally up to 4N.
I cannot thank you enough from the bottom of my heart. He was very lucky as you are all aware regarding his accident. He said himself those in the healthcare system do not get enough recognition. I completely agree with this. Now he is home we will continue to support his road to recovery.

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Emma McCann

Ward Manager 4 North, Surgery and Clinical Services Directorate,

Southern Health and Social Care Trust

Submitted on 28/11/2024 at 14:20

Published on Care Opinion at 14:20

Thank you whole heartedly for the positive feedback that you have left for the staff in 4North.
I will ensure that all of the staff in 4north are made aware of the feedback received.
Best Wishes
Emma McCann
Ward Manager

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Maggie Hamilton

Experience & Involvement Facilitator, Quality, Safety & Improvement,

Northern Ireland Ambulance Service

The Northern Ireland Ambulance Service (NIAS) Experience and Involvement Facilitator is responsible for developing and delivering high quality, effective services and processes for NIAS Service Users, Carers, their Advocates, the Public and NIAS Staff across Northern Ireland (NI) to facilitate and enable them to fully contribute to and participate in experience and involvement in relation to the NIAS.

Submitted on 29/11/2024 at 14:42

Published on Care Opinion at 14:42

Good afternoon Tussy,
I would like to begin by thanking you for taking the time to share your experience of the Northern Ireland Ambulance Service it was reassuring to learn of the promptness of the ambulance crew arriving to the RTC. As an organisation we are committed to consistently show compassion, professionalism, and respect for the patients we care for.
I wish your husband the best with his recuperation
Kind regards,
Maggie

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Stacey Hardy

Lead Nurse CAH Emergency Department, DHH Emergency Department and STH Minors Injuries Unit, Medicine and Unscheduled Care Directorate,

Southern Health and Social Services Trust

Submitted on 04/12/2024 at 10:00

Published on Care Opinion at 10:00

Thank you for taking the time to feedback on your husbands experience at Craigavon Area Hospital Emergency department. I will share this with the team. I hope your husband is recovering well.
Stacey

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