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All the staff in the department were really lovely

Posted By melonbc74

"All the staff in the department were really lovely"

About: Royal United Hospital / Colorectal surgery

(as a service user),

I had to go in for a sigmoidoscopy.  I was called a week before the appointment to say one was available which was fantastic.  Received a bundle with all the information I could need along with the Plenvu, which was grim but did the job it needed to do. 

All the staff in the department were really lovely, a happy jolly team with lots of singing.  Made it such a pleasure.  Thank you for putting me at ease.

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Responses

Response from Laura Davies, Deputy Lead Patient Experience, Royal United Hospital Bath NHS Trust 7 months ago
Laura Davies
Deputy Lead Patient Experience,
Royal United Hospital Bath NHS Trust

Submitted on 02/12/2024 at 16:07
Published on Care Opinion at 16:10

We thank you for your comments about your recent care at the RUH and will forward these on to the team who, we are sure, will be very grateful for your kind words.

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