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Great staff and excellent care

Posted By Frances372

"Great staff and excellent care"

About: The Royal Victoria Infirmary

(as a relative),

After falling down the stairs my mum received some excellent care and I wanted to thank everyone involved in what continues to be a challenging time. A special thanks to Harry in ITU and Natalie and (I think) Lynne from ward 23/rehab ward. You made a scary experience more manageable. Thank you 

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Responses

Response from The Newcastle upon Tyne Hospitals NHS Foundation Trust 6 months ago
The Newcastle upon Tyne Hospitals NHS Foundation Trust

Submitted on 29/11/2024 at 10:16
Published on Care Opinion at 10:16

Thank you for taking the time to leave your feedback regarding your care at the RVI at Newcastle Hospitals. We are pleased that your mum received excellent care and the staff made the experience more manageable. We will forward your comments to the directorate concerned, who will share with the staff involved.

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