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"The staff went above and beyond"

About: University Hospital Monklands / Day Surgery

(as the patient),

I was in day surgery with my daughter the staff were lovely.

The staff went above and beyond to make sure my daughter was relaxed and pain free also having the festive spirit giving the kids colouring in sheets and letters to santa to do to keep them amused.

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Responses

Response from Claire Inch, Senior Charge Nurse, Day Surgery/ Endoscopy Unit, NHSL 7 months ago
Claire Inch
Senior Charge Nurse, Day Surgery/ Endoscopy Unit,
NHSL
Submitted on 27/11/2024 at 15:39
Published on Care Opinion at 15:39


Dear ospreytg39,

Thank you for posting your experience of the Day Surgery Unit at University Hospital Monklands

I'm delighted your experience was so positive and your daughter enjoyed the festive activities. I will pass on your kind comments to the team.

I hope your daughter is recovering well.

Kind regards

Claire

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