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"Absolute minimum health care"

About: Omnes Healthcare Ltd

Was told I was fine and to go home.

I am currently spending an hour a day of intensive sinus clearing and massages to keep my hearing in my left ear, after it had been without hearing for over 2 months.

Doctor did some very basic checks and told me everything was fine and to keep doing what I was doing and go home!

I want to know why my hearing is disappearing and how to fix it permanently but the doctor just dismissed me.

No further checks needed!

Spending so long to fix my hearing each day is severely effecting my job as a teacher. Fatigue and exhaustion are affecting my day to day life.

What if its a slowly delibitating disease or tumour? Well, the doctor at the E.N.T. clinic in Bentilee could not care less, as I was rushed out of the door. Shocking lack of empathy or care.

Terrible service.

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Responses

Response from Omnes Healthcare Ltd 6 months ago
Omnes Healthcare Ltd
Submitted on 26/11/2024 at 09:43
Published on nhs.uk at 09:43


Thank you for taking the time to fill in your comments. We take all comments and feedback to our staff to provide learning outcomes for each patient experience ongoing improvement in our service.

If you would like to contact us further our email address is: communityoutpatients.governance@nhs.net

Kind Regards

The Governance Team

Community Outpatients

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