Text size

Theme

Language

"I was so impressed with how well they looked after me"

About: Royal Alexandra Hospital / Dermatology

(as a service user),

I was given quick and trauma-informed care by Dr Muttoni, Dr Roberson, and Fiona (nurse).

Dr Robertson and Fiona in particular were extremely kind, supportive, and reassuring when I became distressed due to some post-traumatic stress symptoms (having had a previous traumatic experience in a hospital setting).

I was so impressed with how well they looked after me, in addition to conducting medical procedure.

I wanted to say thank you and comment that this experience, whilst challenging for me, was a positive one. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Charlotte Ashton, Lead Nurse, Dermatology, NHS Greater Glasgow and Clyde 8 months ago
Charlotte Ashton
Lead Nurse, Dermatology,
NHS Greater Glasgow and Clyde
Submitted on 27/11/2024 at 10:03
Published on Care Opinion at 10:03


Dear Celaena

Thank you for your feed back.

I am pleased that you found that our staff were kind, supportive and reassuring through out your procedure and that you felt well looked after. I hope that your wound is healing well.

I will pass on your kind comments to all the staff involved

regards

Charlotte Ashton

Lead nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k