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"Excellent treatment from start to finish"

About: Victoria Hospital / Colorectal Unit Victoria Hospital / Pre-assessment Victoria Hospital / SEAL (Surgical Elective Admission Lounge)

(as the patient),

Hemicolectomy for right colon cancer.

Had excellent treatment from start to finish.  All of the staff were efficient and professional.  I felt very secure and in good hands from the pre-op until my discharge from hospital three days later.  NHS Fife have my support.

From my experience NHS Fife (Victoria Hospital Colorectal Team is well organised and certainly proficient).   

Would willingly  assure anyone else about to have this procedure that they are in excellent hands.

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Responses

Response from Stephanie Allan, Interim Charge Nurse, Pre-assessment Suite, NHS Fife 8 months ago
Stephanie Allan
Interim Charge Nurse, Pre-assessment Suite,
NHS Fife
Submitted on 26/11/2024 at 12:02
Published on Care Opinion at 12:02


picture of Stephanie Allan

Dear Ian172,

Thank you for taking the team to provide feedback on the pre-assessment department.

I am delighted to hear that you had excellent treatment throughout your surgical journey and that all the staff involved in your care were efficient and professional.

I am pleased to hear that you would reassure anyone in a similar situation as yourself.

On behalf of the pre-assessment team I wish you well with your recovery.

Steph

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Response from Kendall Ovens, Advanced Clinical Nurse Specialist Team Lead, Colerectal Nursing Team, NHS Fife 8 months ago
Kendall Ovens
Advanced Clinical Nurse Specialist Team Lead, Colerectal Nursing Team,
NHS Fife
Submitted on 26/11/2024 at 12:09
Published on Care Opinion at 12:11


Hi Ian172,

Thank you for your kind words. I am glad your surgical stay went well and you are now home recovering.

Our aim to to support all patient's to the best of our abilities and it is encouraging to hear you championing them.

I will pass on your words to all the Colorectal Team,

Many thanks,

Kendall Ovens

Lead ACNS Colorectal Nursing Service

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