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"The service this clinic provides is outstanding"

About: Sidwell Street Clinic / Exeter Sexual Health

(as a service user),

i made an appointment at the clinic as i was due a check up and to pick up some more Prep, but also because i had symptoms of a STD.

i turned up at the allotted time and was soon seen by one of the clinic staff who immediately put me at ease. after a quick assessment, i was treated for the STD and bloods taken for testing.

i was offered free condoms and lube which i took advantage of and have been offered a follow up appointment in 2 weeks time to test the effectiveness of the antibiotics and in 6 months time to check kidney functions.

as always the service this clinic provides is outstanding.

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Responses

Response from Emma Searle, Receptionist - Exeter Sexual Health Service, Sexual Health Services - Exeter, Royal Devon University Healthcare NHS Foundation Trust 5 months ago
Emma Searle
Receptionist - Exeter Sexual Health Service, Sexual Health Services - Exeter,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 27/11/2024 at 14:39
Published on Care Opinion at 14:39


Hello avocetfx95,

Thankyou so much for this lovely feedback. The team will be so pleased you feel we provide an outstanding service.

It's great to hear that we were able to assist you with more Prep, and then test and treat you for an STI diagnosis, and book you in for follow up care.

We are always here to help with any worries and concerns people have, and our clinicians will always try to put patients at ease, as we all understand how daunting it may be coming to our clinic.

If and when you need us again, please don't hesitate to contact us on 0300 303 3989 or via our website for online booking.

Many Thanks

Emma

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