"The staff were wonderful"

About: University Hospital Ayr / Day Surgery University Hospital Ayr Day Surgery KA6 6DX

Posted by attendantww96 (as a service user), 11 months ago

I had Day surgery to remove my gall bladder on recently at Ayr Hospital day surgery.
The staff were wonderful nurses doctors porters theatre staff and anaesthetist all kind courteous and thorough.
Wanted to pass on my thanks to them all

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Pamela Gibson

Patient Experience Facilitator, Nursing,

NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 26/11/2024 at 15:46

Published on Care Opinion at 15:46

Dear attendantww96
Thank you so much for taking the time to share your experience of the care provided by the staff in the Day Surgery Unit within University Hospital Ayr.
I am sorry to hear that you required an admission to hospital for removal of your gall bladder, but glad to hear that you found all of our staff to be wonderful and courteous whilst you were under their care.
Our staff really appreciate receiving feedback from their patients and it will be my pleasure to share your kind comments with the wider Team in the Unit. I know they will be delighted to receive this feedback and it will be really encouraging for them to know that you felt so well supported by them.
Please accept my best wishes for your ongoing recovery and thank you once again for taking the time to acknowledge your care experience.
Kind regards
Pamela

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