"The care I received from the whole team"

To Dr Smith-Walker and all staff who treated me in Eden Ward, Treliske Hospital, on recently (check-in/appointment time, surgery: laparoscopy, hysteroscopy)...

I would just like to say a huge thank you for your great care, consideration, skill, patience (particularly while my breathing/oxygen levels were obviously low), protection of dignity (as much as was possible under the circumstances!), clarity of explanation, and general fabulousness! You were so calming and reassuring (and I actually already miss that in my life!).

The Surgeon, Anaesthetists, and the entire team were superb in every way.

Sadly, I don't remember any names (apart from that of the lovely surgeon) - or specific roles - but I do remember some faces. The nurse in the Eden Ward recovery room (long brown hair in a ponytail) was lovely and is clearly a kind-hearted person. Also those in the EPOC ward where I ended up. I cannot emphasise enough the difference a big smile, a little kindness, and a sprinkling of humour makes when a person is feeling at their most vulnerable. It is noted and appreciated, especially as I can appreciate this may not always be easy considering the long shifts you all work.

Thank you ALL, from the bottom of my heart, for looking after me.

One thing I do remember, is telling the anaesthetists all about where I work and what I do - giving a run down of the company!! I remember trying to talk as quickly as I could so I could explain it all before the general anaesthetic took effect!! I'm sure they were very interested! Oh dear!! I'm nothing but entertaining!🤦🏼‍♀️ (You were fantastic though!)

Time will tell as to how this operation will help me in the longer term but one thing is certain; the treatment I received on this occasion will make me less anxious should I ever need to return.

Your expertise, effort, and relentless hard work is not lost on me, and I am incredibly appreciative of YOU as individuals, and the NHS as a whole.

Big Love, and many thanks,

🩵🤍💙X