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"The medical and nursing care was amazing"

About: Craigavon Area Hospital / 1 East Gynaecology Craigavon Area Hospital / Emergency Department

(as a relative),

Our Mother was admitted to ED in Craigavon hospital following a fall and deterioration in her overall physical health.

She received prompt assessment and investigations and treatments.

The medical and nursing care was amazing. She was nursed in a small private ward until transfer to 1 East ( medical area)

We wish to express our thanks and gratitude to all the Medical and nursing staff  for their care and attention to our mother.

The kindness and compassion shown to  our mother and to us as her family during the very sad & difficult end of life care , will always be remembered and treasured.

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Responses

Response from Stacey Hardy, Lead Nurse CAH Emergency Department, DHH Emergency Department and STH Minors Injuries Unit, Medicine and Unscheduled Care Directorate, Southern Health and Social Services Trust 5 months ago
Stacey Hardy
Lead Nurse CAH Emergency Department, DHH Emergency Department and STH Minors Injuries Unit, Medicine and Unscheduled Care Directorate,
Southern Health and Social Services Trust
Submitted on 27/11/2024 at 20:55
Published on Care Opinion at 20:55


Thank you taking the time to share your experience of the care your mother received in Craigavon area Hospital Emergency Department at such a difficult time for you all. I am glad your mother was treated with such kindness and compassion with her end of life care. We are so sorry to hear your mother has since passed away.

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Response from Rosemary Heasley, Ward sister 1 east, Integrated Maternity and Women's Health, Southern Health and Social Care Trust 5 months ago
Rosemary Heasley
Ward sister 1 east, Integrated Maternity and Women's Health,
Southern Health and Social Care Trust
Submitted on 28/11/2024 at 10:15
Published on Care Opinion at 10:15


Thank you so much for taking the time to express such kind words at such a difficult time in your lives. I am so pleased that your mother was treated with the compassion and dignity she deserved. I am so very sorry to hear of your mothers passing.

I will ensure the staff are made aware of your kind words.

kind regards

Rosie Heasley

1 East Ward Manager.

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