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"They provide a high quality of care and service"

About: Addiction services / Doncaster Substance Misuse Service - New Beginnings

(as the patient),

The staff as a whole have been very helpful they keep u well fed well looked after and most importantly nothing is to much for them they check on you very often ask if u are ok ans if they suspect oat is wrong they get u seen to straight away.

I cant thank the nurses doctors and cleaners enough for there first class service and help they have provided me and others and im pretty certain the high quality of care and service they provide will continue.

And a special thanks to the group mentors peers and any other staff who work here many thanks keep up the good work 👏

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Responses

Response from Natasha Collinson, Patient Safety, Carer and Community Practitioner, Nursing and Facilities, Rotherham Doncaster and Humber NHS Trust 3 months ago
Natasha Collinson
Patient Safety, Carer and Community Practitioner, Nursing and Facilities,
Rotherham Doncaster and Humber NHS Trust
Submitted on 05/03/2025 at 15:21
Published on Care Opinion at 16:07


picture of Natasha Collinson

Hello

Thank you for sharing your experiences of New Beginnings with us, it is really lovely to hear you had such a positive experience and received a high quality of care.

Thanks

Natasha

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Response from Natalie Lowe, Community Matron, Doncaster Community Mental Health Services, RDaSH 3 months ago
Natalie Lowe
Community Matron, Doncaster Community Mental Health Services,
RDaSH
Submitted on 06/03/2025 at 09:36
Published on Care Opinion at 10:42


I am so pleased to hear that you felt well looked after and cared for whilst staying with us at New Beginnings.

Thank you for taking the time to share your experiences, I know that the staff will really appreciate your feedback.

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