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Feels as comfortable as home

Posted By Jasnr47

"Feels as comfortable as home"

About: St Michael's Hospital / Trauma & Orthopaedics (including fracture/hand clinic)

(as the patient),

Skinned partial hand/wrist and received care at st Michael’s. Treated with care and made to feel so welcome. Lovely professional staff! Receptionist is lovely just feels as comfortable as home. Best advice and lots of time for people

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Responses

Response from Natasha Andrews, Governance Manager, West Cornwall Hospital and St Michaels Hospital, Royal Cornwall Hospitals NHS Trust 9 months ago
Natasha Andrews
Governance Manager, West Cornwall Hospital and St Michaels Hospital,
Royal Cornwall Hospitals NHS Trust

Submitted on 25/11/2024 at 12:38
Published on Care Opinion at 12:38

Dear Jasnr47

Thank you very much for taking the time to share this positive feedback with us after your recent attendance. My name is Natasha Andrews, and I am the Governance Manager for St Michael’s Hospital.

I am so pleased to hear that the staff were lovely and professional, treated you with care and you was made to feel so welcome.

I will make sure that your comments are passed onto the teams involved. It's always lovely to hear directly from the patients themselves and the teams will be very thankful.

Best wishes

Natasha

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