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"Help I received"

About: Adult Health & Support Services / Occupational Therapy

(as the patient),

I was diagnosed with Fibromyalgia a year ago. This has really changed my life. I have recently retired. I have never been involved with any Social Services before and did not have any idea about getting help.

The nurse at my GPs referred me to Primary Care Occupational. On my first appointment I met Orla. We discussed a lot about my problems. Not only my health but about my situation and issues I had with mobility and hygiene. I filled out a little assessment about how I felt at the time.

Orla gave me advice and came to my home and showed me ways of getting in to the shower and aids to help me. A grab bar was arranged to be fitted by the council and a link was sent for a website called Flipping Fibromyalgia. I gained a lot of useful information about this illness. I am now applying for a Blue Badge and still dealing with my illness.

I was also referred to Hairmyres Hospital for a walking stick that now gives me a lot more confidence when I am out. I will be attending a weekly class to aid my balance and build up my strength.

Orla done a lot of great things to assist me. I think the most important thing was listening to me, not judging me, having empathy about my situation and making me feel that she really cared about helping me. When I was speaking to my GP about my illness their response was yes it's very difficult to diagnose and they done nothing. I was totally deflated. when I met Orla and she changed all of that.

I can't thank this service and Orla enough for the assistance I received. I completed another assement at my last appointment and the difference was incredible. Although I have called it my last appointment it was made clear to me the service was available to me if I needed it again. Thank you for all your help.

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Responses

Response from Sam Corrie, North Team Lead Primary Care OT, Occupational Therapy, South Lanarkshire University Health and Social Care Partnership 11 months ago
Sam Corrie
North Team Lead Primary Care OT, Occupational Therapy,
South Lanarkshire University Health and Social Care Partnership
Submitted on 22/11/2024 at 13:23
Published on Care Opinion at 13:23


picture of Sam Corrie

Dear avocetgw87

Many thanks for taking the time to share your experience of working with one of our occupational therapists in Primary Care, Orla.

I am delighted to hear that you felt Orla listened to your needs and allowed you the space to feel heard, while supporting you to manage the impact of your condition on your daily life. It is fantastic to hear that you were able to reflect on your progress and to see such a difference.

I will make sure to pass this feedback on to Orla and the wider team. All feedback regarding our service is always gratefully received. It is always lovely to know the support offered has made a difference.

May I take this opportunity to wish you well,

Sam

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Response from Amanda Turner, South Team Lead Primary Care OT, Occupational Therapy, South Lanarkshire University Health and Social Care Partnership 11 months ago
Amanda Turner
South Team Lead Primary Care OT, Occupational Therapy,
South Lanarkshire University Health and Social Care Partnership
Submitted on 22/11/2024 at 13:29
Published on Care Opinion at 13:29


picture of Amanda Turner

Dear avocetgw87,

Many thanks for taking the time to provide feedback regarding your experience of working alongside Orla, one of our Primary Care Occupational Therapists.

I am delighted to read your story. I have a real sense of how you have worked alongside Orla to meet your goals and develop strategies to cope with the impact of your health.

I will make sure to pass this lovely feedback onto Orla and will also share with the wider team. We are always really grateful for all feedback received.

May I take this opportunity to wish you well,

Amanda

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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