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"everyone was kind and caring"

About: Altnagelvin Area Hospital / General Surgery Altnagelvin Area Hospital / Ward 43 Gynaecology FAU/EPAU (Early Pregnancy Assessment Unit)

(as the patient),

I had elective surgery under the care of Mr Glackin yesterday and I just wanted to thank both himself and his NCHD for their care and patience taking time to listen to my concerns and hear me. All the staff of Ward 43 from the cleaner, the catering staff to the student nurses and fantastic qualified nurses were kind and caring and made a stressful experience for myself and the other ladies less so. The consultant Anaesthetist was exemplary and put me at ease with her manner and story telling, which although was a personal story to her she was using it as a training aid for her staff on the day subliminally. Smart lady. 

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Response from Leanne Hughes, Lead Nurse for Gynaecology Services WHSCT, Women and Children Service Altnagelvin, Western Health & Social Care Trust 12 months ago
Leanne Hughes
Lead Nurse for Gynaecology Services WHSCT, Women and Children Service Altnagelvin,
Western Health & Social Care Trust

Service Lead for Gynaecology

Submitted on 21/11/2024 at 11:34
Published on Care Opinion at 11:34


Thank you Dory1st for reaching out to the wider team about your positive experience so soon after your surgery. I will ensure your thanks are passed onto all members of the team who cared for you during your time within our service.

Wishing you a speedy a healthy and recovery

Leanne

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