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Great staff and organisation

Story from nhs.uk

"Great staff and organisation"

About: East Surrey Hospital

Prompt service without any sense of being hurried despite my walking problems. Friendly, helpful staff with pleasant manners who were able to chat and reassure me about my difficulties.

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Responses

Response from Katharine Horner, Head of Patient Safety, Experience and Risk, Surrey and Sussex Healthcare NHS Trust 4 months ago
Katharine Horner
Head of Patient Safety, Experience and Risk,
Surrey and Sussex Healthcare NHS Trust

Submitted on 20/01/2025 at 13:39
Published on Care Opinion at 13:46

Thank you for taking the time to share your experience. It’s fantastic to hear that you felt well cared for and that our team provided prompt service while taking the time to reassure and support you.

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