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Superb treatment

Posted By Brian52

"Superb treatment"

About: Chesterfield Royal Hospital / Accident and emergency Chesterfield Royal Hospital / Ophthalmology

(as the patient),

I first saw Mr Fares  at A&E after initial irritation in my L eye deteriorated to intense pain. I continued under his care at the Eye Hospital at Chesterfield for the following 9 weeks after he diagnosed corneal herpetic disease. Various treatments were used, with different eye drops until a solution was found. 

At all times, Mr Fares was very caring and sympathetic to my pain and discomfort. His manner was extremely professional and his gentle and kind demeanour was hugely reassuring for me as a patient. 

I am extremely grateful for his care and he is an enormous asset to the hospital. Thank you again, Mr Fares.

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Responses

Response from Rachel Walker, Patient Experience Advisor, Chesterfield Royal Hospital NHS Foundation Trust 7 months ago
Rachel Walker
Patient Experience Advisor,
Chesterfield Royal Hospital NHS Foundation Trust

Submitted on 02/12/2024 at 13:29
Published on Care Opinion at 13:29

picture of Rachel Walker

Dear Brian52

Thank you for taking the time to leave your kind feedback about your care and treatment under Mr Fares in the Eye Centre. I am glad that your treatment has gone well and a solution has been found for your painful eye.

I am really pleased to read that you felt that Mr Fares was very caring and sympathetic and is an asset to the Trust. I am sure that Mr Fares and his team will appreciate your kind words and feedback.

With kind regards

Rachel Walker - Patient Experience Advisor

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