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"Nothing was too much trouble for this awesome team"

About: Woodend Hospital / Elective Orthopaedics

(as a service user),

Following a fairly minor surgical procedure I was placed in the care of the Orthopaedic Nurse Led Clinic at Woodend for management of the wound etc.

Due to healing issues I had to use their direct contact number on a couple of occasions. They saw me as quickly as I could get there on both occasions  (30 minutes) and were so professional, kind and informative. On each occasion and during two other planned visits they enlisted addition support from doctors and consultants to confirm their course of action. 

The most recent of these visits got me direct access into surgery when it was urgently required.

Kerrie, Sheila, Heather and Ani are the names I recall on the nursing staff and Mr Boddie and one other doctor (who's name I forget) have all made my life over the past troublesome couple of weeks so much easier. Nothing was too much trouble for this awesome team.

Thank you.

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Responses

Response from Alison Mckenzie, Nurse Manager, Orthopaedics & Neurology, NHS Grampian 7 months ago
Alison Mckenzie
Nurse Manager, Orthopaedics & Neurology,
NHS Grampian
Submitted on 19/11/2024 at 09:53
Published on Care Opinion at 09:53


picture of Alison Mckenzie

Dear Daveyloon,

thank you for taking the time to feedback about your experience at Woodend Out Patient Department. Staff will be delighted to hear they made a difference to your visits. It is lovely to hear your kind words for the team and I am glad to hear you were seen promptly. I hope yo continue to improve. I will ensure this is shared with the team.

Kind Regards

Alison McKenzie

Nurse Manager

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