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"How helpful First Step workers are"

About: First Steps Programme

(as a service user),

I had a lot of issues with my old flat and wasn’t sure what help I was entitled to, I broke down crying to my midwife because of the stress I was feeling and she advised a first step worker could help at first I was sceptical but decided to go for it as I didn’t want to be under so much stress 

I then met Morena who hands down has been an amazing and helpful influence through the end of my pregnancy and still is to this day ( my baby is 4 months ) Morena hasn’t only been someone who has pointed me in the right direction with things but she has been a shoulder to lean on with family things and I couldn’t thank her enough as we all know sometimes just having someone impartial there to listen can really help . I always look forward to baby massage with Morena as it has helped me and my little girl get an even greater bond as she loves a massage. 

My only wish would be that the length of time you have a first steps worker is extended as I know many people would benefit from working with a first steps worker even when their little one is a bit older 

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Responses

Response from Lisa Purvis, First Steps Worker, nhs 7 months ago
Lisa Purvis
First Steps Worker,
nhs
Submitted on 20/11/2024 at 14:23
Published on Care Opinion on 21/11/2024 at 10:14


Hi AR28,

Thankyou for taking the time to share your experience and provide very positive feedback about the first steps programme and Morena our first steps worker.

I was really pleased to hear that Morena was an amazing support during your pregnancy up until now. I was also pleased to hear that Morena has been a good listener and was impartial throughout this support which really helped. Morena was able to teach you baby massage and through this you have a greater bond with your little girl.

I will pass on this fantastic feedback to Morena and the team. I will also pass on the comments about the length of first steps support to the relevant persons.

Thank you,

Lisa

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