Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Great service received by on call urology doctor.

Story from nhs.uk

"Great service received by on call urology doctor."

About: Frimley Park Hospital (Frimley)

Rang urology in the morning as was in pain. Was told to come down to the hospital but would have to wait to be seen. Wasn’t kept waiting long before was seen by a lovely on call urology doctor. He couldn’t have done enough for me that day. Problem was eventually solved by taking me to theatre at 8.30pm. Then a nice follow up the next day to let me know how the procedure went. Great service received by urology that day.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Frimley Park Hospital 7 months ago
Frimley Park Hospital

Submitted on 14/03/2025 at 12:38
Published on nhs.uk at 12:39

Dear Anonymous,

Thank you for sharing your experience of care at Frimley Health.

I am delighted that you were so well looked after from beginning to end and that your experience was so positive overall.

I will share your feedback with the team who will I am sure be pleased to receive it and know how much they are appreciated.

Kind regards,

Alex Jackson, Patient Experience Manager, Frimley Health Foundation Trust

***We are always on the lookout for patients to tell their story and share their experiences of care – both good and bad – across Frimley Health on video for use internally across the Trust.

These video stories are used – solely within the Trust – by the board and various teams for learning or as celebrations.

If you have a story – either positive or negative – and want to know more please contact Mike Stone by email at mike.stone@nhs.net.***

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k