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"Ran like a well oiled machine"

About: University Hospital Wishaw / Day Surgery

(as the patient),

Attended day surgery recently for breast surgery. I was really nervous but all the staff were really nice and caring. The surgeons and and the anaesthetist really put me at ease and I thought it was a nice touch that one of the anaesthetists popped her head in just to say hello before going in.

Everything was really efficient and ran like a well oiled machine. Great sandwich and tea !

Operation went well and healing well.

Thank you xx

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Responses

Response from Caroline Brown, Senior Improvement Advisor, Quality Directorate, NHS Lanarkshire 6 months ago
Caroline Brown
Senior Improvement Advisor, Quality Directorate,
NHS Lanarkshire
Submitted on 25/11/2024 at 16:29
Published on Care Opinion at 16:29


Dear caringqb77

Thank you for taking the time to share this lovely feedback following your recent visit to Day Surgery, University Hospital Wishaw. I’m pleased to hear you felt cared for and the surgeon and anaesthetist put you at ease.

I will ensure your comments are shared with the team, they will be delighted to hear your feedback.

I’m glad to hear you’re recovering well.

Best Wishes

Caroline

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