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Nothing but amazing and supportive

Posted By AosMum

"Nothing but amazing and supportive"

About: The Ulster Hospital / Early Pregnancy Clinic

(as a service user),

I have been regularly attending the EPU due to 3 miscarriages within 2 1/2 years. The girls have been nothing but amazing and supportive with providing me with contact details for bereavement support, and getting to the bottom of what is potentially the cause of my miscarriages. I was diagnosed with Antiphospholipid Syndrome, and now although I am unsure of how my pregnancies will progress in the future I am glad to know I have the support of the team in EPU.

Throughout my blood testing etc while I had to bring my toddler with me they were so patient and attentive to him as well as myself.

Would never have gotten through the last 2 1/2 years without the support from the EPU.

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Responses

Response from Louisa McKibbin, Sister - Gynaecology Outpatient Services, Woman & Acute Child Health - Gynaecology, South Eastern Health & Social Care Trust 6 months ago
Louisa McKibbin
Sister - Gynaecology Outpatient Services, Woman & Acute Child Health - Gynaecology,
South Eastern Health & Social Care Trust

Submitted on 20/11/2024 at 09:44
Published on Care Opinion at 09:55

Dear AosMum,

Thank you for your kind words. I'm sorry to hear of your pregnancy losses. It is reassuring to hear that we have helped you in this difficult journey. We strive to deliver supportive, patient centred care to all who come though the service. I will ensure all staff are aware of your compliment.

I wish you all the best in the future and we may see you again!

Louisa

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Response from Pauline Barker, Lead Nurse for Gynaecology Services, Woman & Acute Child Health - Gynaecology, South Eastern Health & Social Care Trust 6 months ago
Pauline Barker
Lead Nurse for Gynaecology Services, Woman & Acute Child Health - Gynaecology,
South Eastern Health & Social Care Trust

Submitted on 20/11/2024 at 11:08
Published on Care Opinion at 11:08

Dear AosMum,

Thank you for taking the time to provide such positive feedback about the EPU staff.

This has clearly been a very difficult time for you and I am heartened to know that the nurses within the team have been a source of support and delivered compassionate care to you.

We do strive for excellence in all aspects of care given and we value your words very much.

I wish you well for the future ahead.

Take care,

Pauline

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