Text size

Theme

Language

"The whole system from start to finish was flawless"

About: University Hospital Wishaw / Day Surgery

(as the patient),

Fantastic staff who kept me informed and supported throughout even though it was a busy day in theatre . Surgeon and anaesthetist took time to ensure I was understanding all the information they were providing , they were very thorough, informative and I was absolutely clear about my operation . Admitting staff were really helpful in fact the whole system from start to finish was flawless . Well done all 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Caroline Brown, Senior Improvement Advisor, Quality Directorate, NHS Lanarkshire 7 months ago
Caroline Brown
Senior Improvement Advisor, Quality Directorate,
NHS Lanarkshire
Submitted on 25/11/2024 at 16:20
Published on Care Opinion at 16:22


Dear Junelf

Thank you for taking the time to share this lovely feedback following your recent visit to Day Surgery, University Hospital Wishaw. I’m delighted to hear you felt fully informed and had a positive experience.

I will ensure your comments are shared with the team. Your words will be well received by all staff. Thank you.

I hope you are doing well.

Best Wishes

Caroline

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k