"Avoidable and Dangerous Mistakes "

A most recent experience at the Whitworth surgery was unpleasant and dangerous to say the least, I am not only saddened by the lack of care or due diligence given to my mum during this most recent visit, but fearful for future treatments being administered appropriately with due care and consideration, and in a timely fashion. Mum presented for treatment with a severe infection of the dermis deeper layers and an angry heated swelling of her entire right lower leg, a possible episode of Cellulitis that could still lead to life threatening sepsis and further potential complications for mum, who may I add is already a Rheumatoid sufferer and susceptible to immune response failure or attack. This consultation on Monday 11th November 2024 was mismanaged by the prescribing practitioner due to the lack of time and care to read notes and conduct a thorough examination, relying on mum reminding the practitioner that she has reaction to penicillin. Furthermore, 3 days later when mums health deteriorated further with severe sickness, we called the surgery and raised the issue with reception also stating that from re-reading medication leaflets the medication prescribed for the infection on Monday was in fact absolutely not compatible with one or more of mum's ongoing medication regime, and could we really be sure Mum wasn't already experiencing signs and symptoms of septic shock! As promised by the receptionist, a call back from the practitioner was expected before the end of the day but this has not happened and an abject failure to care has again occurred.