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"Good service"

About: Laburnum Health Centre

Very helpful when needed an emergency appointment. I called them as I had a hearing assessment booked for today with Inhealth who advised that I could not get any more help with my hearing aids until I had an assessment but then called me on the day stating they could not do the assessment without a referral from my GP as their contract with the NHS changed in November. I called my Dr Surgery to ask for an urgent referral for today's appointment and they kindly arranged an appointment for within half an hour and gave me the urgent referral so that I did not have to go without working hearing aids which would have stopped me from working. Amazing and I am very grateful to them.

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Responses

Response from Laburnum Health Centre 7 months ago
Laburnum Health Centre
Submitted on 15/11/2024 at 15:12
Published on nhs.uk at 15:12


Dear Patient,

Thank you for your kind review. We're glad we could assist you quickly and arrange the urgent referral needed for your hearing assessment. Ensuring our patients get the care they need, especially in urgent situations, is always our priority. I will share your feedback with the team, and please don't hesitate to reach out if you need further support.

Warm regards,

Shafrul Miah

Practice Manager

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