I was recently in a&e and it took several hours to be seen. I saw the waiting room clear over and over while I continue to wait to be seen despite advising about pain and staff about my circumstances which didn’t get passed on, so I continued my several hour wait on the hard plastic seats which aren’t suitable for anyone who has just given birth, frail, elderly or anyone who is left for hours on end without care!
Police officers brought people in with minor injuries and are prioritised over the others who have waited hours with more significant concerns! Do the a&e department understand prioritising? Clearly not!
It felt like staff spent more time talking to other members of staff than providing care which could reduce wait times!
You could come in with your head hanging off blood gushing and be left on a hard plastic chair!
Trauma informed practice, they don’t know the meaning of the word!
Laughable really. No person centred care and a feeling of hopelessness that no one care!
"Several hour wait on hard plastic chairs"
About: University Hospital Wishaw / Emergency Department University Hospital Wishaw Emergency Department ML2 0DP
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