"Professional, friendly, and helpful "

About: Royal Stoke University Hospital Royal Stoke University Hospital Stoke-on-Trent ST4 6QG

Posted via nhs.uk 6 months ago

First visit to Gastro outpatients. Easy check in, helpful receptionists. Gastro nurse excellent doing and explaining scan. Brilliant phlebotomist especially as many previously have said that I have hard to find veins. Disappointed by the very poor experience at Lloyds pharmacy by main entrance collecting my prescription.

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Royal Stoke University Hospital

Submitted on 20/01/2025 at 16:48

Published on nhs.uk at 16:48

Dear Patient,
Thank you for sharing your positive experience of some of our departments, although it is disappointing to read of your poor experience at the Pharmacy.
I will share your comments with the teams you mention.
With best wishes
Rebecca Pilling
Head of Patient Experience

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Royal Stoke University Hospital

Activity

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Professional, friendly, and helpful

"Professional, friendly, and helpful "

Responses

Keyboard Shortcuts