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How good DRC staff are

Posted By RHA040003

"How good DRC staff are"

About: Rampton Hospital

(as the patient),

They always try and get me up. If it wasn't for them I wouldn't get up because of staffing sometimes. They are all so supportive and kind. The only time they can't help is when they get pulled onto wards because of low staffing. Which is such a shame because they cant do their own jobs and helping to keep us busy with activities. 

I'd also like to say thank you to the ruby staff as they are very supportive and very caring. It frustrates them as much as it frustrates me that i can't get up. They can't even come to talk to me because of staffing. It doesn't feel theraputic, it makes me feel forgotten. I spend all my time in my room, what kind of life is this. How can I get better if i'm not able to show how well i am doing. We need more staff. Staff need to be left alone in their own areas too. 

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Responses

Response from Lee Buttle, Day Unit Manager, Rampton DRC Womens service, Nottinghamshire Health Care foundation Trust 7 months ago
Lee Buttle
Day Unit Manager, Rampton DRC Womens service,
Nottinghamshire Health Care foundation Trust

Submitted on 26/11/2024 at 10:24
Published on Care Opinion at 12:10

Hello,

I would just like to offer my thanks for the kind comments you have made about the DRC team. It is great to hear you enjoy the activities you are offered by my staff. They are very dedicated in making sure patients are seen and have the opportunity to access these sessions.

I am also sorry to read about some of the frustrations you have said you are experiencing. I would like to reassure you that the any decisions to redeploy members of therapies and education are not taken lightly. The hospital senior management team are working incredibly hard to ensure that our service programmes go ahead as planned and communicate the us as a service on a daily basis. Any redeployment to the wards are a last resort only taken to ensure the safe running of the clinical environment.

I will make sure that I communicate your feedback to the team as your comments are invaluable to us. If their is anything you feel you feel you need to discuss with myself please do not hesitate to let me know.

Take care

Lee

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